Privacy Policy

1. Introduction

Market Minds Academy ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our platform, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information: your name, email address, and password when you register
• Payment information: billing details processed securely via our payment provider (we do not store full card details)
• Profile information: any details you add to your student profile
• Communications: messages you send to us via email or support channels

We also collect certain information automatically when you use our platform, including IP address, browser type, pages visited, and course progress data.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our educational services
• Process payments and send transaction confirmations
• Send course updates, webinar reminders, and important account notices
• Respond to your comments, questions, and support requests
• Monitor and analyse usage and trends to improve the platform
• Comply with legal obligations

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers: trusted third parties who assist us in operating our platform (payment processors, email providers, hosting services) under strict confidentiality obligations
• Legal requirements: when required by law, court order, or governmental authority
• Business transfers: in connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your login session, understand how you use our site, and personalise content. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us at info@marketmindsacademy.co.za.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you request deletion of your account, we will delete or anonymise your information within a reasonable timeframe, except where we are required to retain it by law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Market Minds Academy
Cape Town, South Africa
info@marketmindsacademy.co.za